FAQ
Q: What is the Station Host Association of California?
A: The Station Host Association of California is an independent all volunteer organization that assists rail customers at select Amtrak staffed stations.
Q: What are the primary duties of a Station Hosts?
A: Station Hosts at select stations assist rail customers by answering travel questions and providing train information, helping passengers to and from trains, promote rail travel, and assist Amtrak staff.
Q: What is the time commitment?
A: Hosts can determine how many hours they can volunteer each week.
Q: Is there an age requirement to be a station host?
A: Hosts must be at least 21 years old. There is no maximum age limit, but hosts must be physically able to move safely through the train station without assistance.
Q: Does it cost to join the organization?
A: It costs a modest fee of $30 per year and a one-time fee of $15 for a Amtrak volunteer host cap.
Q: Does Amtrak provide free travel to reach a host location?
A: Unfortunately no, Amtrak travel is not provided, to perform host duties.
Q: How do you become a Station Host?
A: If you are interested in becoming a Station Host you can submit an online application at stationhost.org/volunteer.
Q: Can you provide specific train, travel, or pricing information?
A: Our volunteers are verse in answering general questions in person relating to a particular Host station and the locale. Amtrak has a sizable train and bus connection network as well as various ticket prices, thus it is not possible for us to field those types of questions.
You may contact an Amtrak Agent at 1-800-USA-RAIL (872-7245) or visit www.amtrak.com. For Capitol Corridor route, schedule, and fare information you may contact the Capitol Corridor Transit Information Center at 1-877-9-RIDECC (974-3322) or visit www.capitolcorrdor.org.
